Refund Policy

Effective Date: May 2, 2025

1. Overview

At PulseInspect, we strive for customer satisfaction. This Refund Policy outlines when and how refunds may be issued for our Vehicle VIN Verification services.

2. Eligibility for Refunds

• Service Failure: If we are unable to deliver a VIN report due to technical error.
• Incorrect Charges: If you are charged in error or duplicate charges occur.
• Discontinued Service: If we discontinue the specific VIN report product after purchase.

3. Non‑Refundable Items

• Reports delivered successfully as described.
• Fees for expedited or specialized research beyond standard VIN checks.

4. Refund Request Procedure

To request a refund, please:

1. Email support@pulseinspect.com with:
   - Your order number
   - Date of purchase
   - Reason for refund
2. Our team will acknowledge within 2 business days and may request additional information.
3. If approved, refund will be processed within 7–10 business days to the original payment method.

5. Partial Refunds

In certain cases (e.g., partial service delivery), we may offer a partial refund at our discretion. Any partial refund amount will be clearly communicated.

6. Chargebacks

If you initiate a chargeback without contacting us first, we reserve the right to dispute it. This may delay or forfeit your refund eligibility.

7. Changes to This Policy

We may update this Refund Policy. Any changes will be posted here with a revised “Effective Date.” Continued use of our services constitutes acceptance of the updated policy.

8. Contact Us

Questions about refunds? Reach out:
Email: support@pulseinspect.com